Google just made hold music optional. Gemini's new "Call for Me" feature phones businesses on your behalf — you type what you need, the AI dials, powers through the phone tree, asks your actual questions, and reports back with answers. It's rolling out now to Pixel 11 owners in the US. Everyone else gets to keep pressing 1 for a little longer.
Call for Me puts an AI between you and whoever invented "press 1 for billing." (Image: TechCrunch)
Gemini navigates the phone tree and sits on hold so your afternoon doesn't have to. (Image: WIRED)
Reservations, appointments, opening hours — the whole miserable ritual, outsourced. (Image: The Verge)
The catch: call centers have been robots for years. So now it's AI politely arguing with AI while you do literally anything else. Congratulations — you're the only human not on this call. (Image: 9to5Google)
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Source: TechCrunch
